Italianni's Nuvali

Italianni's

Address: Solenad Nuvali, Santa Rosa Laguna

Contact No: 5560549 / 9011401 

Source: http://italiannis.com.ph/locations.php

Returning to Manila on a Sunday night seemed like a big mistake; and I'm sure everyone else in Sta. Rosa thought the very same thing. Traffic was crawling on the highway and hunger was setting in. The nearest food stop was at Nuvali. Majority wanted Italian for dinner , hence despite a genuine Italian friend begging us not to do so...

Italianni's it was.

We were first seated at a nearby table as the waitress cleared our table for seven. Upon settling down with menus in hand, drinks and an appetizer were ordered followed by our mains. The waiter mentioned (in a seemingly rehearsed line) that our orders would come in 15 to 20 minutes

Two bread baskets, a polished off calamari plate, empty drink glasses and several follow ups with the kitchen later... and still no food arrived. It was nearly 9:30 PM, just a little over an hour since we first walked in. And alas.... not a single main dish in sight.

That does it.

We had our order canceled and demanded for the bill. We just wanted to get out of there, Presto (no pun intended). The waiter then apologizes profusely to no avail - anger and hunger is a tough combination to beat.  We asked for our bill again. He then politely said that our drinks and appetizer were on the house. Followed it up with wishing us a good night ahead and that  he'd "like us to visit again". Is he serious????  Classic. Well forget that. So without paying a single cent, we left.  I'm sorry Italianni's but free glasses of Coke and fruit shakes do not in any way make up for the bad service or lack thereof.

Italiannis' Nuvali? Cheerful staff but a complete waste of time.

Ambiance: ♨♨

Food: It never came! But the appetizer was good, or we were just hungry.

Service: ♨ (for trying)

Value for Money: ♨